Refund & Return Policy
Any exchange, return or refund must be requested within 7 days of delivery indicated in the delivery receipt provided. Luxford will not accept any returned merchandise without any written communication.

All sale items, discounted and promotional merchandise, including any discount/promo codes used are FINAL and are ineligible to be returned or exchanged. Luxford does not accept or assume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers return the item(s) to our store or use a reputable form of logistics with a tracking number.

Should the returned items(s) be deemed not to be in its original condition, Luxford reserves all rights to return the item to the sender at the sender’s cost. For overseas purchase, the sender shall be responsible for all taxes and/or duties imposed by the customs authorities for any return of good to Luxford.

Luxford reserves the right to make the final decision on all refund & returns cases.

退貨及退款政策

任何換貨、退貨及退款，必須於收據中標示的交貨日期起7天內透過書面提出。Luxford將不接受任何未經書面通知的換貨、退貨及退款。

所有促銷品，折扣商品和推廣商品，包括已使用的任何折扣/促銷代碼，均為最終商品，並不設退換。客戶退回貨物在運輸途中造成的損失或損壞，Luxford一概不承擔任何責任。因此，Luxford強烈建議客戶選用信譽良好的物流公司（包括提供追踪編號以查詢貨物運送狀態及遞送證明）。

如退回商品被視為未恢復原始狀態，Luxford保留拒絕退換的權利，物品將按照相關地址退還給寄件人，費用由寄件人承擔。海外購買，寄件人需承擔退還所涉及的所有稅款及/或關稅。

Luxford保留對所有退貨及退款和的最終決定權利。

Refund & Return Policy
Any exchange, return or refund must be requested within 7 days of delivery indicated in the delivery receipt provided. Luxford will not accept any returned merchandise without any written communication.

All sale items, discounted and promotional merchandise, including any discount/promo codes used are FINAL and are ineligible to be returned or exchanged. Luxford does not accept or assume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers return the item(s) to our store or use a reputable form of logistics with a tracking number.

Should the returned items(s) be deemed not to be in its original condition, Luxford reserves all rights to return the item to the sender at the sender’s cost. For overseas purchase, the sender shall be responsible for all taxes and/or duties imposed by the customs authorities for any return of good to Luxford.

Luxford reserves the right to make the final decision on all refund & returns cases.

退貨及退款政策

任何換貨、退貨及退款，必須於收據中標示的交貨日期起7天內透過書面提出。Luxford將不接受任何未經書面通知的換貨、退貨及退款。

所有促銷品，折扣商品和推廣商品，包括已使用的任何折扣/促銷代碼，均為最終商品，並不設退換。客戶退回貨物在運輸途中造成的損失或損壞，Luxford一概不承擔任何責任。因此，Luxford強烈建議客戶選用信譽良好的物流公司（包括提供追踪編號以查詢貨物運送狀態及遞送證明）。

如退回商品被視為未恢復原始狀態，Luxford保留拒絕退換的權利，物品將按照相關地址退還給寄件人，費用由寄件人承擔。海外購買，寄件人需承擔退還所涉及的所有稅款及/或關稅。

Luxford保留對所有退貨及退款和的最終決定權利。